Dental Receptionist

Dental ReceptionistAugust 12, 2015

Available Opportunities - By: marlize
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Cape Town (Cape Town), Western Cape (South Africa)
R8,000-12,000 Per Month CTC

Permanent skilled level position in the Medical (Dental) industry apps android kostenlosen.


Responsible for administering the day-to-day activities of the business office, including:

  • Scheduling of patients
  • Accounts receivable
  • Maintaining appearance and order of dental reception area
  • Recall system


  • Open and close dental office according to office protocol
  • Review the office for a neat, professional appearance and make necessary changes
  • Check the daily schedule for accuracy and post it in all treatment rooms
  • Answer and respond to telephone calls with professionalism
  • Maintain petty cash
  • Maintain a professional reception area; organize patient education materials, etc slideshare herunterladen.
  • Greet and welcome patients and visitors to the practice
  • Check in patients according to office protocol, verifying and updating patient information
  • Manage recall and inactive patient system
  • Confirm the next day’s appointments according to protocol and patient preferences
  • Schedule patients for efficient use of doctor and staff time
  • Check patient quick-fill list to try to fill in cancellation and no-show appointment times
  • Collect payment from patients at the time of treatment
  • Make follow-up appointments as needed
  • Gather and accurately record & update medical aid information from patients
  • Arrange patient charts for the next day’s appointments
  • Understanding of treatment codes and procedures
  • Assist patients with questions and queries regarding prices and treatment where possible
  • Accounts Receivable Management
  • Enter patient financial activity in computer
  • Prepare bank deposits & statements
  • Communicate all concerns to Practice Manager / Dentist


  • The ability to work alone, efficiently and effectively
  • Good organization skills
  • Honest, trust-worthy and reliable
  • The ability to motivate yourself
  • Be a “Team Player”
  • Positive attitude towards practice as well as fellow staff members


  • Grade 12 or Basic Administration Certification
  • Previous reception experience will be an advantage
  • Previous Medical/Dental practice experience will be an advantage

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